Recent Posts

Choosing A Disaster Contractor For Your Business

9/24/2018 (Permalink)

Commercial Choosing A Disaster Contractor For Your Business  If your Lake Oswego Business ever needs a restoration contractor, call the one you can trust. SERVPRO of Lake Oswego/ West Linn 503-635-6233

When a fire of water disaster occurs at your Lake Oswego area business, it is paramount that you chose a restoration contractor that is well versed in handing commercial losses. Many restoration service providers place their focus on residential customers and are not as experienced with commercial losses.

SERVPRO of Lake Oswego/ West Linn has a proven track record in the commercial sector of fire and water restoration. Commercial restoration jobs come with their own set of complexities and complications that are not always present in residential work. For example, it is not uncommon for there to be an entirely different billing procedure than that of standard residential claims, depending on the policy of the business’ insurance company. Hiring an inexperienced restoration contractor could potentially cost your company its business.

SERVPRO of Lake Oswego/ West Linn has all of the tools, methodology and expertise to handle any commercial fire or water disaster. We will arrive “Faster to any size disaster”, saving your business stress, money and downtime.

Although SERVPRO of Lake Oswego/ West Linn is part of a national franchise, we are an independently owned and operated business with strong ties in the community. You get the best of both worlds with our company; a nationally backed franchise with the resources and reputation that people have come to expect when working with SERVPRO, as well as a small business that is plugged into their local community. The technicians at SERVPRO of Lake Oswego has received extensive training in nationally recognized and time honored methodologies and techniques and can save you time, money and stress.

When your Lake Oswego or West Linn business is at stake, call a company with the reputation and proven track record in the Commercial restoration industry. Call SERVPRO of Lake Oswego/ West Linn. 503-635-6233

How Rain Water Can Affect Your Home's Foundation

9/11/2018 (Permalink)

Water Damage How Rain Water Can Affect Your Home's Foundation Is your home's foundation safe from settling?

The Lake Oswego area sees a lot of precipitation, and when we get a call from a homeowner after major rainfall, we often see damaged foundations. It’s more than just a cosmetic issue or risks associated with mold. Water can affect the structural integrity of your home’s foundation. Here are a few ways how water can wreak havoc on your foundation.

Saturated Soil: Water can accumulate around your home and cause the surrounding soil to loosen, making it easier for water to penetrate into you home. One way to help combat this problem in your home is to make sure your gutters and downspouts are clean and in proper working order.

Erosion of Soil: Water that is not diverted away from your home may cause the supporting soil to erode away. This can cause your home to settle. This problem may take years to surface. Some subtle signs to look for are cracks in the drywall or plaster, leaning chimneys and uneven floors. In the aftermath of a flood, a thorough inspection by a qualified technician should be performed to insure that your home has not started to settle.

Buildup of Hydrostatic Pressure: Hydrostatic pressure occurs when the soil surrounding your foundation becomes oversaturated. This excessive pressure can cause the walls of your foundation to press inward and cause bowing and cracking. This can happen over time or suddenly after a heavy rain storm.

Generally speaking, homeowners rarely think about their home’s foundation until it has become noticeably damaged. By that time, it may already be too late and result in costly repairs that may have been diverted with some attention to detail and preventative maintenance. If you suspect that you home’s foundation has become compromised, call the experts at SERVPRO of Lake Oswego/ West Linn today to discuss your options. 503-635-6233

Why You Need a Professional Fire Restoration Company

9/5/2018 (Permalink)

Fire Damage Why You Need a Professional Fire Restoration Company Think twice before attempting to perform the work of a fire restoration professional.

If your West Linn home was recently involved in a fire, you may be hoping to handle the situation yourself to save some money and avoid costly repairs. Unfortunately, the variables and complexities involved with fire restoration may be a bit much for the layman. Below, we explore several reasons why it is in your best interest to hire a reputable fire restoration contractor such as SERVPRO of Lake Oswego/ West Linn.

Health & Safety

You may feel that you are free from danger after the flames have been extinguished. Unfortunately, this is not the case.

When plastic, textiles, rubber and finished wood burns, it creates soot that contains many toxic particulars.

Particles containing asbestos, tar, formaldehyde, ammonia and other harmful materials float through the air and are not always visible to the naked eye. Exposure to these materials should be avoided, as they can cause a number of health problems ranging from asthma all the way to bronchitis and cancer.

During the cleanup process, exposure to these particles are at its highest, but unless the area has been cleaned adequately by a professional, adverse health effects of the smoke can persist for years to come. It’s not worth the risk to you or your family.

Specialized Equipment Is Needed

Some rags and a bottle of degreaser is not adequate enough to clean up after a fire disaster. Soot cannot merely be wiped away. All surfaces will need to be deep cleaned to eliminate the health risks and caustic odors lingering throughout the area. Professional tools and knowledgeable technicians with proper training are needed to thoroughly and safely restore the area.

It is also of note that washing smoke damaged clothing and textiles in a standard consumer level washing machine can potentially cause more damage and leave unwanted odors in your machine. Dry cleaning is your best option if you wish to salvage clothing that has been in a fire.

You Could Unintentionally Dispose of Salvageable Items & Valuables

An untrained layman could potentially throw out items that appear to be beyond repair or restoration. SERVPRO of Lake Oswego/ West Linn utilizes advanced recovery techniques and employs a full time contents department dedicated to restoring damaged valuables after a fire disaster and has a state of the art facility outfitted with specialized equipment designed specifically for this purpose. In addition to restoring your salvageable items, the items deemed unsalvageable will be disposed of in a proper manor, minimizing unwanted health hazards.

The Process of Restoration is Complicated

Restoring your home or business to a preloss condition is not as straightforward as it initially appears. There are contents to salvage and dispose of, cleaning and abating and structural repair. Additionally, insurance claims will need to be navigated to decrease the financial impact of the damage. Efforts to save a buck by attempting this work yourself could potentially cost more money if salvageable items are disposed of and insurance claims are not properly handled. A trustworthy and reputable fire restoration contractor who is familiar with the ins and outs of the entire process of restoration is a far better option.

Contact SERVPRO of Lake Oswego/ West Linn Today

 After the fire trucks are gone, your Portland home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Lake Oswego/ West Linn has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 503-635-6233

SERVPRO Techniques for Odor Removal After a Water Loss

9/5/2018 (Permalink)

Water Damage SERVPRO Techniques for Odor Removal After a Water Loss After water has been removed, SERVPRO performs an aromatic treatment.

Water damage to your living room happens in the blink of an eye. It only takes a leak from an upstairs bathroom, and before you know it, you are struggling with water-logged carpets, wet furniture, and damp walls and floors. 
 
SERVPRO is on hand to remove water immediately and remediate the water damage to your Lake Oswego home so you can resume daily life “Like it never even happened.” However, there is more to remediation than drying out the affected area: There is also the question of how to remove the unpleasant damp smell afterward. 
 
Although water is odorless, water-logged rooms can soon start to give off a nasty, musty odor that makes the house smell bad. Clients have told us their biggest challenges following a water damage event is the lingering smell. That is why we train our technicians to tackle any residual odors and leave your home smelling as fresh and clean as it did before the incident. 
 
Air scrubbers are very useful for dealing with damp smells. The machine draws in contaminated air and passes it through true HEPA filtration. HEPA filters are capable of catching particles down to 0.3 microns, thus removing smells and releasing clean air back into the room. 
 
Wet fogging is useful for getting into all the little nooks and crannies where odors hide. We choose the most appropriate product to deodorize your affected areas, and the fogging machine releases the product as a very fine mist which penetrates even hard to reach corners. 
 
Our IICRC-certified technicians know that it is important to check for small, hidden sources of damp smells. Sometimes there is a patch of carpet or a couch cushion that, despite being completely dry, smells a little bit musty. In such cases, we can hand spray disinfectant onto the affected area, or even inject small amounts of the product if spraying or other methods are not practical. For example, if it is not possible to lift up a wet carpet, it is possible to inject deodorization products into it to remove the smell and freshen the carpet. 
 
SERVPRO of Lake Oswego/ West Linn understands the importance of restoring your home quickly. That is why we end every deodorization session by positioning powerful venting box fans to help remove odors and ensure your room smells fresh once more. 
 
For help removing damp smells from your home, call SERVPRO of Lake Oswego/ West Linn at (503) 635-6233 today.

The Steps of Water Restoration

9/4/2018 (Permalink)

Water Damage The Steps of Water Restoration In the event of a water related disaster, SERVPRO of Lake Oswego/ West Linn is your first line of defense. Call us today. 503-635-6233

In the event of a water related disaster in your Lake Oswego home, your FIRST line of defense is to call a reputable water restoration company such as SERVPRO of Lake Oswego/ West Linn. Most of the damage will occur in the first 48 hours. The longer water has a chance to sit, the more expensive the repairs will be.

Upon arrival, SERVPRO of Lake Oswego/ West Linn will likely perform a variation of the following steps:

  • Assessment of the damage

This step consists of a walk though of the area in question. Information and photos will be gathered. The surrounding area will also be inspected. Many times, water can seep into neighboring regions and can sometimes go undetected without the aid of a trained water restoration professional.

  • Water Removal

SERVPRO of Lake Oswego/ West Linn will then begin to remove the standing water. This process will involve vacuums and extraction pumps. This step is a race against time, as the longer the water sits, the more chance for secondary damage.

  • Drying

Once all of the standing water has been removed, the drying process can begin. This stage will utilize strategically placed industrial air movers and dehumidifiers. SERVPRO utilizes scientifically proven methods and state of the art equipment to decrease the dry time. Every job is different and will require its own “dry plan”.

  • Restoration

This step includes the removal of unsalvageable materials such as damaged carpets, drywall and other waterlogged building materials. This step will reveal how much of the area was able to be restored to a preloss condition.

Each water restoration job comes with its own unique set of challenges, and is assessed on a case by case basis. This list is intended to merely explain the general procedures of water restoration. Our blog contains a wealth of information on the subject of water, fire and mold restoration. If you are looking for a reputable and dependable disaster restoration company, SERVPRO of NW Lake Oswego/ West Linn is an industry leader and we take pride in every job we perform. Call us today to set up an assessment. We are available 24/7. 503-635-6233

Restoring your business's most valuable documents after a water loss

8/31/2018 (Permalink)

Commercial Restoring your business's most valuable documents after a water loss Some of your business's most valuable documents can be restored after a flood or water loss. Call us today to find out how!

After a water loss disaster, many of your businesses most valuable documents, books, photos and other paper goods are at risk to be lost permanently. SERVPRO of Lake Oswego/ West Linn can help you restore your most valuable documents using years of experience and state of the art technology. Our franchise has access to one of the best document restoration facilities in the country. 

 Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Our Technology

Then SERVPRO document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Document Cleaning and Disinfecting

In many water damage situations, like sewage or flood water, documents will be exposed to bacteria, viruses, pesticides, or other harmful chemicals. Our team uses a gamma irradiation process to safely and effectively sterilize your documents.

Digitizing Services

In the digital age, converting your paper files and photos to digital formats can have an invaluable impact on your business or home. With the help of SERVPRO’s restoration professionals to digitize your documents, you can save storage space and have access to your records at the touch of a button. And perhaps most important of all, you’ll have digital copies of your valuable documents that can’t be lost in a flood or fire.

SERVPRO of Lake Oswego/ West Linn will get the job done right. For document restoration backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. 503-635-6233

Storm Damage & Preventative Maintenance

8/21/2018 (Permalink)

Storm Damage Storm Damage & Preventative Maintenance Is your West Linn home prepared for a storm emergency?

SERVPRO of Lake Oswego/ West Linn prides itself on being a leader in the commercial and residential restoration industry. As storm damage experts, we help home and business owners recover from small incidental damage all the way up to total loss after a major storm.

Storm Damage starts with severe weather, such as hail, heavy winds, hail and most common to our region, rain. The potential a storm has to damage your property is directly related to how protected your property is and if due diligence has been paid to preventative maintenance on your home or property. An example of this would be small leaks that have gone undetected and addressed for a substantial amount of time until they become a much bigger and more expensive issue.

SERVPRO of Lake Oswego/ West Linn is your local storm damage company and we can help identify some of these smaller issues before they become bigger ones. We are available 24 hours a day, 7 days a week, ready to provide you with superior emergency service after a major storm as well as help secure your property and belongings to minimize continued damage.

Call us today to learn more about our services and how we can help your home or business in the event of a storm emergency. 503-635-6233

Heavy Rain in Lake Oswego Can Mean Flooding In West Linn

8/6/2018 (Permalink)

Storm Damage Heavy Rain in Lake Oswego Can Mean Flooding In West Linn Your flooded home deserves the complete attention our SERVPRO team will provide after a flooding event. Contact us for a quick response.

After weeks of heavy rain some homeowners in West Linn can face the potential for flooding. Rain totals of more than an inch over the period of days and no end to the precipitation in sight make residents in our area uneasy. Our project managers, crews, and equipment are ready if you call.

Although Clackamas county municipal officials take many steps to manage local heavy precipitation, sometimes the rains in the neighborhood create significantflood damage in West Linn. When your home is the one affected, you have just one concern -- how can I get help to remediate all the flood damage issues? Our technicians train in a wide range of restoration disciplines that all combine to return your house to you “Like it never even happened.”

When flood waters rise in the lower levels of your home, reach out for help from SERVPRO immediately. The longer you wait for help, the more probable the water will severely damage the structure of your home and your treasured possessions and important papers and documents. Flood waters also frequently contain substantial quantities of contaminants that expose you and your family to potentially hazardous substances including bloodborne pathogens, chemicals, and human and animal waste.

We arrive ready for any possibility. Our technicians prepare continually through IICRC approved coursework forflood damage remediationand abatement of a broad range of regular and biohazard. A project manager assesses the flood and types the waters as clean, gray (slightly contaminated), or black (dangerously tainted with sewage or other contaminated waste). We pump and extract the water, seeking out hidden pockets or water and filth with state of the art scanners and moisture meters. Contaminated fluids are contained and disposed of according to local codes.

Technicians treat flood areas with antimicrobial products matched to the contaminants noted. Air movers and dehumidifiers continue to remove moisture, essential to avoid more deterioration or mold damage. We pack out any water soaked possessions to a staging area where decisions to discard, or dry are made with your input. SERVPRO offers modern freeze-drying technologies for papers, a more cost-effective and successful method than air drying or dehumidification.

Speedy and thorough, the SERVPRO of Lake Oswego/ West Linn team manages all steps from flooded to clean and dry. As soon as practicable after the flooding is noted, call (503) 635-6233 for our high-quality flood remediation services.

Is Your Lake Oswego Business Prepared For Water Damage?

8/3/2018 (Permalink)

Commercial Is Your Lake Oswego Business Prepared For Water Damage? Avoid panic by implementing a plan for your business in the event of a water disaster!

Dealing with a water damage disaster at your Portland business is never convenient. SERVPRO of Lake Oswego/ West Linn understands the urgency and sensitivity of this situation. When faced with a potentially door closing flooding disaster, it is important to stay calm, use clear judgment and act FAST. We have put together a few tips that can be helpful in this stressful situation and make the process of restoration go a lot more smoothly.

Stay Prepared

Broken plumbing, sewage backups, and heavy rains can strike at any time. If you have a plan in place for such unfortunate events, it will greatly reduce the panic, stress and pain for everyone involved. Investing in sandbags, air brick protection and back up water pumps could help your business save a lot in the long run. It almost goes without saying, but making sure your insurance policy is up to date is absolutely crucial.

When the flood strikes

There are a number of safety measures you may be able to take during the storm. Floodwater can be very powerful and has the ability to cause bodily harm. Do not attempt to walk through flowing floodwater. Assess the situation and insure that no water has the potential to come in contact with electricity. If it is safely accessible, turn off your main power breaker. Rubber gloves and boots are also a good idea in this situation. If you are not sure of the safe way to proceed, wait for a trained professional to arrive and take the proper measures.

As mentioned before, electricity should be turned off. Additionally, you should be aware of where you main water shut off is located. This will be crucial if the flooding is due to an internal plumbing failure.

After these steps are taken, you should contact your insurance provider and then a reputable and trustworthy restoration company. SERVPRO of Lake Oswego/ West Linn specializes in the cleanup and restoration of both residential and commercial property after a water disaster. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification. Our staff is equipped with the knowledge to restore your property. If a water disaster strikes your business, trust the damage restoration industry leader. 503-635-6233

Mold & Your Health

8/1/2018 (Permalink)

Mold Remediation Mold & Your Health Some of the most harmful mold is the mold that you can't see.

Many West Linn homeowners may not even be aware of the mold in their home, particularly if it is unusual looking. Mold can be white and thread like or it can appear as clusters of small black spots. Mold can vary in color and may be black, greyish brown, green or white. There is even mold that is pinkish in color.

Sometimes the only evidence of hidden mold in your home is a musty smell. This indicator should not be ignored. Just because mold is out of sight, does not mean that it is not able to cause harm and damage.

Mold tends to flourish in warm, damp & humid areas. Leaky basements and crawlspaces are prime areas for mold growth. Mold feeds on wet organic materials found in carpet, drywall, insulation and wood and releases spores. Exposure to these spores can cause several health problems in both humans and pets.

Mold commonly poses health problems invlolving the respiratory system. Sneezing, coughing, rashes, irritated eyes and fatigue are also common among those who have had chronic exposure to mold in their homes. It is important to the physical health of all occupants that mold is dealt with as soon as possible.

Long term mold exposure is especially problematic for elderly people, infants and small children and those with allergies and pre-existing respiratory problems.  

Mitigating your mold problem immediately can spare your family of its harmful effects. If you see or smell mold in your home, the experts at SERVPRO of Lake Oswego/ West Linn are here to help. Call us today to set up a consultation with one of our technicians. 503-635-6233