What our Customers say...

Water Damage Testimonials

Excellent service, quality care and results. Highly recommend!!!

Lucas and his crew were all extremely professional and kind and went out of their way to make me feel comfortable with everything that was happening in my home. 10/10

You guys are so awesome! Your Friendliness, promptness and professionalism was over and above! Keep doing what you're doing. The guys were very sweet, courteous and responsible! <3 <3 <3

I am very pleased by your team and how they made me feel at ease in such a stressful time. Ben and the others were very calm and patient with me and I really appreciated everything they did for me.

I had an excellent experience with your company. After flooding to my rental property, you went above and beyond in a very emergency situation. My rental property is just like new again. I am very satisfied and highly recommend this company. 

I cannot tell you how pleased I was with the service I received from your company as a result of water damage in my wash room as a result of my water heater exploding. You were there all the way and took care of the damage and even worked with my insurance company. Recommendations are in order.

We want to let you know how much we appreciate the great job your mitigation team did, once they finally got to work on our home. We will definitely recommend your services to others.

My name is Dick Blashill and I'm the guy that your company moved my possessions on 3-3-17 and 3-27-17 at Sunshine Meadows Apartments. The three young men who did all the work did a really good job. They were ambitious, careful, accommodating,  and steady workers. You should be proud of the job they did and hopefully, you will pass this on to them. Should I ever know of someone looking for a mover, I will certainly recommend your company. Thanks again, Dick Blashill

If ever an experience of a flooded home could become a positive one, this company can do it! This is by far the best experience I have ever had with contractors!
The pipes in my basement froze and burst, leading to a huge flood and significant water damage. The folks at this SERVPRO location were absolutely wonderful!
Not only did they find the time to come out within a few hours (though this was during a snowstorm and they were swamped with calls), they were AMAZING!!!
First of all, they were SO kind and helpful. I can't say enough how comforting and supportive it is to have contractors who are responsive, helpful and kind  when you are in the middle of a crisis like this.
They worked very hard to clean things up and dry out my basement, keeping me informed and returning daily to check on things. They went above and beyond on everything and gave me excellent advice and information about how to proceed once they were done with their part of the cleanup. I was actually sad when it came time to say a final goodbye!
I guess I could create a new tragedy in my home to keep them coming through, but that is going a bit too far!
If you need help in a fire or water damage situation, call these folks! They are the best!

These folks did a great job. they arrived on schedule, gave an estimate and then performed the work for less cost than the estimate. The work was done very well. Everything fit nicely and the pain matched with all the other woodwork. I recommend them highly.

They did a great job and the team was very nice. The team was amazing, and this was a very difficult situation. 

 

These folks did a great job. they arrived on schedule, gave an estimate and then performed the work for less cost than the estimate. The work was done very well. Everything fit nicely and the paint matched with all the other woodwork. I recommend them highly.

Erik - Thank you for your time and effort late on Thursday night. Adria and I really appreciate you and Jorge coming out to get things going with the mitigation

Just a quick note to let you know that Jon has been great. I really appreciate him coming every day to check on progress.

Best, Chris

What a relief it was to call SERVPRO - They came out right away to assess and help uncover the source of the water damage in my basement. They were able to isolate the area using their water meter device which eventually lead us to finding the mysterious source. Their team came by on time, were very professional, and explained everything in detail to me - what they were going to do, why they were doing it, and what I should expect. Highly recommend SERVPRO NW Portland.

We have been very satisfied with SERVPRO. They were prompt in replying to our emergency, always called before coming and kept us informed of the progress.

David and Hazel

The SERVPRO team was very prompt, responsive, gracious, and thorough. They did a fantastic job helping our family deal with a major leak, bringing calm and reassurance in a time of chaos. I felt like I had a team working with me and my family, and their expertise and professionalism were exceptional. I will definitely call them again if the need arises.

We had a leak into our crawl space from a broken pipe. SERVPRO located the issue, removed items from around the pipe so the plumber could access it easily, packed, labeled, and removed all of the belongings, and dried the area. The crew was prompt, respectful of our home and the belongings, and careful to keep the path from the crawl space, across carpet, to the outside, clean and neat. They put plastic down to walk on, and wore booties. I was very pleased with the entire experience.

Fantastic company! I called in absolute distress when sewage backed up out of my toilet and tub and the office girl was so kind and empathetic. She made me feel at ease. She got the crew out there asap and they cleaned up my yucky mess! Thanks guys!